By using our Website or purchasing Products from the Website, you agree to be bound by these Terms,

1. You agree to provide accurate and current information about yourself as prompted by the Website’s registration form.
2. You are responsible for maintaining the confidentiality of your account and password.
3. After placing an order, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received it.
4. Acceptance of your order and completion of the contract between you and us will occur when we dispatch the Products to you, unless we have notified you that we do not accept your order or you have cancelled it within 1 hour.
5. Ema Mall is responsible for changing or refunding your order only in case of wrong product delivery or if the order is damaged.
6. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must provide proof of purchase.
7. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days.
8. If you want a refund or an exchange of the product, you must notify us within 24 hours of receiving the order.
9. A video proof of unboxing or unsealing must be provided by the customer if he wants a refund or exchange of the product.
10. If the returned item is used or damaged because of any reason, the seller might deduct from refund amount to cover the loss of the item value